Absolutely. We have a 100% satisfaction guaranteed policy.
Our goal is to give you the best cleaning possible each time. If something is not done to your satisfaction, call us within 24 hours and we will correct it for free, or give you a credit on your next clean.
It’s as easy as giving us a call!
The first thing we will do is visit your home to discuss your individual cleaning needs, and to give you a free estimate.
We will provide you with a comprehensive list of our wide range of services, so that you may choose what you’d like us to do for you.
Together we will create a work order tailored to your specific requests, and you will be provided with a copy. This is not a contract, but merely another way to guarantee you our personalized, consistent and timely service.
Tina’s Professional Cleaning offers regular housecleaning on a weekly, bi-weekly and monthly basis.
In addition, we are available for special one-time cleans. These include move-in/move-outs, deep cleans, new construction clean up, and occasional maintenance cleans for customers that just need a little extra help.
Our most popular visit is every two weeks, but we will schedule according to your needs.
No. There are no contracts to sign. We are happy to earn your business each time we clean.
Pets are not a problem. We do need to be notified if you own pets, and we like to know their names. If you have any special requests regarding your pets, or there are any special circumstances we should be aware of, we will want this information to be included on your work order.
You do not need to be home, although of course you’re welcome to be.
Many of our customers provide us with a key to their home and, when necessary, alarm codes. We keep your keys and access information extremely secure.
In the unfortunate event that a breakage occurs, we will promptly make every effort to have the item repaired or replaced. All Tina’s Professional Cleaning employees are fully insured to guarantee the safety of your possessions.